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icct10 collects only the information needed to run your account, process transactions through bKash, Nagad or Bank Transfer, and keep your session secure across devices. This policy sets out what we collect, why we collect it, and the choices available to you — access and eligibility depend on your local law and eligible regions.
When you open an account on icct10, we collect information in three broad categories. First, account registration data: your username, contact details and any verification documents you submit. Second, transaction records: deposit and withdrawal activity linked to your chosen payment method — bKash, Nagad or Bank Transfer — including amounts, timestamps and reference codes generated by those rails. Third, device and session data: browser type, operating system, IP address and the pages you navigate within the lobby, including the game categories you open. We collect this data to operate your account, process payments, detect irregular activity and respond to support requests. We do not sell your personal data to advertising networks or third-party marketing lists. Where we share data with payment processors — such as the mobile wallet operators behind bKash and Nagad — that sharing is limited to what is required to complete the transaction you initiated. Retention periods vary by data type. Transaction records are held for as long as required by applicable financial obligations in your jurisdiction. Account data is retained while your account remains open and for a defined period after closure. You may request details of the retention period that applies to your specific records by contacting our support team directly.
This policy covers every part of your interaction with icct10 directly — your account dashboard, the wallet section, game lobby navigation and any support conversation you open with us. It does not govern how third-party services handle your data once a transaction leaves our platform. Understanding that boundary helps you know which entity to contact if a question is about a payment rail rather than your account.
Login sessions, account settings and profile records you maintain on icct10 are fully within this policy. We control what is stored, how long it is kept and who within our team can access it.
When you deposit via bKash or Nagad, the transaction passes through that wallet operator's own infrastructure. Their separate privacy terms govern how they handle the data on their side; our policy covers only the record we receive and store.
Pages you browse on icct10 — game categories, lobby filters, promotional notices — generate session cookies and analytics events. This policy explains what those cookies capture and how you can manage them in your browser settings.
If the site links to an external service, that service operates under its own terms. We are not responsible for how any external site or payment operator outside our platform collects or uses your data.
You have several concrete options for managing the personal data we hold. Reviewing your records is the first step: log in and open the account section to see your profile details, registered contact information and linked payment method entries. If any detail is incorrect — a contact number, an email address, a name field — you can submit a correction request through our support channel and we will update the record after verifying your identity. For broader questions about what data we hold or how it is used, opening a live chat conversation is the fastest route. If your question is detailed or involves a document request, raising a support ticket gives you a written record of the exchange. All data-related requests are handled in the order they are received; we do not separate them from general account queries, so use the same support paths you would for any account issue. Access and available actions may depend on applicable law in your region.
Open the account section after logging in. Your profile, contact details and payment history entries are visible there. Check them whenever you want — no separate request is needed to view what you have already submitted.
If a name, phone number or email is wrong, contact support with the correct information and your account reference. We verify the change before updating to protect you from unauthorised edits.
For questions about retention, data categories or sharing arrangements, live chat or a support ticket works for both. Describe your question clearly and include your registered contact detail so we can match it to your account.
If you want to close your account, contact support directly. We will explain what happens to your data after closure, including the retention period that applies to your transaction history under applicable obligations.
For any privacy-related question — whether it is about your account data, a transaction record from a bKash or Nagad deposit, or a correction request — use the support routes published on the site. We do not operate a separate privacy department; all requests go through the same channels and receive the same attention.
Open the chat widget visible on icct10 to ask a privacy question in real time. This is the fastest path for straightforward queries such as what data is linked to your account.
For document requests, correction submissions or detailed data questions, raise a ticket through the support section of your account. You will receive a written reply that you can reference later.
Some records — profile details, linked payment method entries and session history — are visible directly in your logged-in account. Check there first before opening a support request.
Protecting your account data is a practical operation, not a slogan. We apply access controls so that only the staff functions that need your data for account or payment operations can reach it. Session data tied to your lobby activity — the game categories you open, the device you use — is used to maintain continuity across your visits and is not shared with game studios or payment processors beyond what the transaction requires.
We use cookies to keep your session active while you move between game categories and your account wallet. You can manage cookie preferences in your browser settings; some functions may not work correctly if certain cookies are blocked.
Transaction records from bKash, Nagad and Bank Transfer deposits are stored on our side for account integrity and to support any dispute you raise. The record includes reference codes and timestamps, not your full wallet credentials.
Account data is held while your account is active. After closure, a retention period applies based on financial and operational obligations. Contact support to ask about the specific period relevant to your account type and region.
To update contact details, request a data summary or ask about deletion, use live chat or a support ticket. We verify your identity before making any change to protect your account from unauthorised edits.
These are the questions we hear most often about how icct10 collects, stores and handles your data. If your question is not here, open a live chat or raise a support ticket.
We collect the details you submit during registration — contact information, any verification documents — plus transaction records from your deposit and withdrawal activity and session data from your device and browser. We collect only what is needed to run your account and process payments.
When you initiate a deposit via bKash or Nagad, we pass the data required to complete that transaction to the relevant wallet operator. That sharing is limited to the transaction detail. Those operators process their side of the data under their own privacy terms, which are separate from ours.
Your profile details, registered contact information and payment history entries are visible in the account section after you log in. For a more complete summary of what we hold, raise a support ticket and we will respond with the relevant records after verifying your identity.
Contact support via live chat or a support ticket, provide the correct information alongside your account reference and we will verify and update the record. We do not make changes without identity verification to protect you from unauthorised edits.
A retention period applies after account closure, based on financial record-keeping obligations relevant to your jurisdiction. Contact support to ask about the specific period that applies to your account. Access and the applicable period may depend on local law and eligible regions.
Yes. We use cookies to maintain your session across the lobby and your account wallet. You can manage or block cookies through your browser settings. Some account functions — particularly keeping your session active as you move between game categories — may not work correctly if session cookies are blocked.